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FAQ

FAQ

We ensure your home will be 100% ready for you to move in!

Yes! We have an on-site 24/7 Maintenance Team here to serve you!

We offer many convenient ways for our residents to submit a maintenance request! You can submit maintenance requests through our online Resident Portal, Resident App by calling or stopping by the office.

You do not need to be present during work orders.

If you are locked out during the work day, please call the office. After hours you must call a locksmith.

We want you to make this your home as long as the unit is back in it's orginal condition when you move.

We offer 24 hour Emergency Maintenance, On-Site Maintenance, Laundry Facilities, Pool, Spanish Speaking Staff, Package Receiving, On-Site Management, Basketball Court, and a Pet Park.

We have on-site parking.

Yes we offer washer and dryer hookups in select units and laundry facilities located in each building.

Yes! We allow 2 pets per apartment (breed restrictions and pet policies apply).

Contact us for Pet Fee information!

Yes, we have breed and weight restrictions (80lbs).

Yes, we have an enclosed and landscaped pet park!

Standard appliances include a dishwasher, refrigerator, stove, and oven.

Yes we offer a range of Short Term Lease options!

Yes we offer Corporate Leases.

Our exercise equipment is located outdoors, along the perimeter or our parks.

Equipment includes pull-up bars, push-up bars

No cost to tour! Come visit your new home today!

We have regular posted Leasing Office Hours throughout the week and weekend hours!

You can apply online via our website or in person at the Leasing Office!

You can pay online via eCheck, Debit, Credit or utilize WIPS (Walk in Payment Service at locations like Walmart, etc.)

You can register for a Resident Portal account and make one time payments or set up recurring payments.

Yes, Residents must have an active Renter's Insurance Policy.

Water and sewer are included in your rent.

The only utility you are responsible for is electricity. You will contact El Paso Electric to set this up.

Yes, there is a Sun Metro bus stop in front of the Leasing Office.

We are located close to Fort Bliss, UTEP, Franklin Mountain State Park and McKelligon Canyon.

We are located within the Ysleta Independent School District.

We have a landscaped pet park on-site!

Yes, the Franklin Mountains State Park provides a variety of trails and scenic views from you to choose from!

North Hills Crossing, The Outlet Shoppes at El Paso, and the Fountains at Farah are some of the areas residents frequent.

Starbucks coffee shop is a quick 10 minute drive away!

From Gateway N Blvd/Patriot Freeway exit Sean Haggerty Drive. Stay on Gateway N Blvd./Patriot Freeway for 3 miles. Turn right onto Mesquite Hill Drive. Stay on Mesquite Hill Drive for 1 mile. Turn right onto Dyer Street. We are on your right hand side.

The nearest cross street is Mesquite Hill Drive.

Didn't find an answer?

Our team is always ready to answer your questions.